Ebay Sorry Something Went Wrong on Our End Please Try Again
When you create new or revise the existing listings via eBaymag, a alarm message may exist returned by eBay. In near cases, eBaymag has no control over these messages and simply displays the errors that eBay sends.
Error 21919188: It looks like you've reached the number of items you can list. You lot tin list upward to N items this month. Request to listing more
This error message suggests that you take exceeded the selling limit you take on eBay. The limit is shared between all eBay sites. When you attempt to submit a listing via eBaymag, it can be rejected by eBay due to limitations. To resolve this error, you lot can either set quantities in stock to 1 in club to salve limits or contact eBay customer support for farther assistance regarding your limitations. Learn more than about selling limits
Error (240):
The detail cannot be listed or modified. The title and/or description may contain improper words, or the list or seller may be in violation of eBay policy.
This is a generic eBay fault caused by either violation of the eBay selling policy or a restriction on your eBay account. For example, the mistake may return if yous use e-mail or social media links in a title or clarification. This error can also occur if your particular is in violation of legislation in some countries.
To solve the problem, you lot need to check the title and description text and exclude restricted words, following the hints from the error description. If it didn't aid contact eBay customer back up for further assistance.
Y'all are not opted into Business concern Policies. To continue using this characteristic delight opt in using the following link: https://world wide web.bizpolicy.ebay.de/businesspolicy/policyoptin
Follow the above link and click "Get started". Y'all would be opted in to use Business policies immediately. Then, re-list your listings with errors.
Mistake (21919262):
The email accost you entered isn't linked to a PayPal business relationship. If you don't take a PayPal account, you'll demand to set 1 up with this email address so that buyers can pay yous
one) Brand sure your PayPal address is entered and spelled correctly in your automatic payment method on eBay
2) Confirm your electronic mail accost with Paypal. This is what an unconfirmed e-mail address looks similar in PayPal:
Error (21919303): The item specific %Proper noun is missing. Add together %Name to this listing, enter a valid value, so try once more.
Check if eBaymag picked the right category for the list. If the category is not valid, pick another 1 manually.
If the category is valid, you lot demand to add the required specific to your list. You tin can do it in the Specifics section of your item. If the required specific is not relevant to your item simply put "Does Non Use" as the value and click "Save changes".
Cannot suggest a category for the listing on %{site}
Read our guide on how to choice the right category manually
Fault (10068): Email address cannot be used for PayPal payments at this time.
This error message is coming from eBay and it refers to the PayPal email address that you had set up up on eBay. The error message implies that the PayPal account is either not in practiced standing, or needs to be reviewed.
In social club to resolve this issue, delight showtime check the Payment Policy on eBay and confirm that the PayPal email address was entered correctly (without misspelling).
If your electronic mail address is correct, go to the PayPal website, log in, check the status of your account and resolve any problems there.
Once resolved, try listing your items in eBaymag once more.
Fault 107: The category isn't valid, select another category.
Sometimes eBay makes changes to the categories list. If the eBay category submitted for the item is invalid or no longer available, eBay volition render this fault. Here y'all tin can find the changes made to categories and see if whatsoever of those that you use accept been changed. The only possible workaround for this problem is to select another category.
Error (21916293): Lvis validation blocked.
Lvis stands for Licensing Verification and Information System and 'Lvis validation blocked' can occur when a listing is in breach of the eBay listing policy. Most likely, your list contains banned words, hyperlinks, or your selling limits have been reached. Contact eBay Customer Support to observe out the verbal reason why the listing was blocked.
Fault (21916884): Condition is required for this category.
When yous list an particular in some eBay categories, you must specify its condition. Weather differ by item category, please cheque this eBay documentation to observe out more: Particular weather past category and Item Status IDs and Names.
To resolve this problem, simply specify the actual status for each item via eBaymag. Nosotros catechumen this clarification to those required past a specific category on the corresponding eBay site.
Error (121): You will be unable to complete this asking until payment is made or a credit card is put on file for automatic monthly billing.
This error may come up if you are a new seller and creating a listing for the first time, as eBay requires sellers to set up a payment method to pay their listing fees. To resolve this issue, learn how to set up automatic payments on eBay. After that, you will be able to continue listing via eBaymag.
Error (640): We noticed that you don't accept a payment method set up with your eBay account. As soon every bit you take care of this, you'll be able to list more items.
Most likely, you need to set up a payment method on eBay — either via PayPal or a credit card then that eBay can charge seller fees. Click on the following link to learn how to set upward automatic payments on eBay and link your PayPal account. If you lot already accept your PayPal account linked, please relink it via eBay equally the PayPal authorizations to your eBay account might have been revoked and need a renewal. After completing these tasks, try listing your items again.
Error (21916328): Please specify a valid return policy.
eBay obligates you lot every bit a Business seller to accept returns. This error may announced if your Return Policy is set to Returns Not Accepted.
You lot need to navigate eBaymag > Orders & Aircraft > Shipping Policies and set up "Returns Accepted" for each policy used in listings with this error.
Error (21916260): Shipping service price exceeds $XX.X maximum allowed for selected category.
The reason is that eBay restricts shipping fees in certain categories. You lot accept to lower your shipping fees inside eBay's maximum allowed limits. Many sellers even decide to include shipping costs in the product prices and and so use free aircraft. Boosted information can exist found on eBay'southward Maximum shipping costs help folio.
Error (21919309): %Specific should contain only one value. Remove the extra values and try once again.
One of your specifics contains several values (due east.thousand. Colour: Blood-red, Dark-green, Blue), while eBay requires only i. Leave but one value for this specific or divide several values using "/" (Red / Green / Bluish). The specific won't be changed in your original listing.
The production has no images
If your detail has been imported from eBay, first check are in that location any images in the original eBay listing. If the original list has images but eBaymag does not, delete the listing, import it again and please contact eBaymag support.
If there are no images in original listings, add together them on eBay first.
If your item has been created manually via eBaymag or Excel you tin add images in the product form.
Mistake (640): A hold has been placed on your eBay business relationship.
If eBay places a hold, restriction, or break on your account, it likewise sends y'all an electronic mail explaining what's happened, and what you lot'll need to practise to accept your account reinstated. You lot'll find a re-create of this message in My Letters. Larn more virtually account holds and restrictions
Errors (21919326, 21919302): ISBN (EAN, UPC) has an invalid value of "North".
eBay has identified that either the ISBN, EAN, or UPC of the item you're trying to listing is incorrect. Open up the list and add the advisable ISBN (EAN, UPC) to your item, or merely leave this field blank.
Error (21919053): VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to listing a Multi-SKU item.
Mistake (21916664): Variation Specifics provided does non match with the variation specifics of the variations on the item.
These errors occur when your item had no variations before only now has them or vice versa. The listing cannot be updated due to breaking the validation rules. The simply workaround to this problem requires catastrophe the item on eBay and re-listing information technology again.
Error (21916585): Duplicate custom variation label.
This error occurs when you modify the item'south variations via eBay instead of making changes via eBaymag. Now, when submitting data to eBay from eBaymag, in that location is conflicting data on both platforms.
The best workaround for this trouble is to remove an item from eBaymag, and re-import items from eBay to eBaymag to update the stock. During the re-import, nosotros would skip the products that already exist in eBaymag, and add the missing products (including the deleted 1). Then try listing the item once again.
Mistake (21919067): It looks like this listing is for an item you already have on eBay. We don't allow listings for identical items from the same seller to appear on eBay at the same time. If you'd like to list more than ane of the aforementioned detail, create a multi-quantity fixed price listing.
This error ways that you already accept an active eBay listing for this particular. Navigate eBaymag > Items > Filters and filter by name of the item. In the filtering results you'll find duplicated items and volition exist able to delete one of them.
Error (21916734): Variation pictures cannot be removed during restricted revise.
This means that you tin can not change your pictures or remove variations if yous accept sold some items for this listing, or the item is going to end in 12 hours. This is an eBay restriction. The only option would be to stop this list and create a new one.
Error (21916587): Missing proper name in the variation specifics or variation specifics set up.
This error may appear during a Revise / Relist action if a name of a variation specific (such as Color, Size, etc) differs from those yous take used earlier.
For example, initially a specific proper name in your item variation was Color, only subsequently information technology was changed to Color. In accordance with eBay regulations, such a variation proper name won't be accustomed.
To resolve this problem you can modify the initial variation characterization name in your item or finish it and list information technology over again as a new one.
Fault (21920272): Users with a low feedback rating are not allowed to list an item with Stock-still Cost format.
There are minimum requirements to list a Fixed Price item. You are automatically qualified if you lot accept a minimum feedback rating of ten or are ID Verified. Wait until you have a feedback rating of 30 or more and have been a registered user for at least 14 days or verify your ID to list multiple quantity Fixed Price items.
Error (73): The price in the listing is either invalid or below the minimum cost of 1,00 EUR.
Most sites have a minimum price of 1 euro or 0.99 British pounds. This error occurs when the price of the item, converted to the regional currency is below the limit. Increase the price of items on unlike sites to satisfy the local restrictions.
Fault (21919107): The maximum allowed length for the ConditionDescription field is 1000 characters.
Every bit a effect of the translation, the condition description of your particular in some languages has exceeded the limit of 1000 characters. Effort to shorten the condition description and relist your particular.
Mistake (10007): Distressing, something went wrong. Delight expect a moment and try over again.
This message indicates an error on the eBay server side, non an mistake in your listing. Wait a couple of minutes and retry your action. Contact eBay Client Support if the fault occurs once again.
Variation have undefined price
This bulletin may appear when yous import Auction style items without Buy it Now price. eBaymag allows importing Auction style listings but they can be listed on other international sites in Adept 'Til Cancelled format but and must have a toll. So to resolve this, specify the price of your listing in eBaymag.
Source: https://help.ebaymag.com/en/articles/4130923-ebay-listing-errors-and-how-to-resolve-them
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